Service

ICT Support and Maintenance

On-site and remote ICT support for servers, networks, software, and security.

We provide practical ICT support for organizations that need a reliable technology partner. Troubleshooting, maintenance, security checks, backup verification, and user support.

Problems we solve

  • Frequent downtime
  • No dedicated IT staff
  • Unresolved tickets
  • Outdated software
  • Failed backups

What is included

  • On-site support
  • Remote support
  • System troubleshooting
  • Software support
  • Server maintenance
  • Network support
  • Security checks
  • Backup checks

Who it is for

SMEs, schools, SACCOs, and offices without full-time internal IT teams.

Benefits

  • Faster issue resolution
  • Preventive maintenance
  • Security peace of mind
  • Documented support history
  • Flexible support plans

Our process

  1. Support agreement
  2. Asset inventory
  3. Ticketing and SLAs
  4. Routine health checks
  5. Continuous improvement
Common questions

Frequently asked questions

Do you offer ICT support in Kenya?

Yes. We provide on-site and remote ICT support for businesses nationwide.

Can you support both software and hardware?

Yes. We cover servers, networks, desktops, and business applications.

Get started

Start your ICT Support and Maintenance project

Request Consultation Today